CalmWave for Risk & Quality Management
Make developing risk conditions visible within current workflows.
the problem
Incident reports capture outcomes, but rarely contributing factors
EHRs and incident systems document what happened. However, the conditions that build up to events – alarm burden, response timing, and staffing strain – are often scattered or not recorded, making it hard to spot patterns across units and sites.
Alarm overload reduces situational awareness and slows response
Time-to-acknowledge and time-to-escalate aren’t consistently captured
Reviews often begin after those contributing factors recur
See developing risk conditions in real time
CalmWave connects clinical, staffing, and device signals in real time so Risk and QA can see patterns as they develop and focus interventions where they matter most.
Identifies alarms not acknowledged within defined intervals
Flags friction points as they unfold, not just after review
Supports faster RCA with timestamped, contextual event history
OUR SOLUTION
See contributing factors earlier, document them better
CalmWave gives Risk and QA current visibility into developing conditions and deeper retrospective context, so safety gaps surface sooner and decisions carry stronger documentation.
Faster Detection
Faster detection of response delays and alarm overload
Live Views
Live operational views that support survey and policy readiness
Rationale
Documented rationale for workflow, staffing, and escalation changes
At Wellstar: Visibility improved, alarm burden fell
At Wellstar Kennestone CCU, alarm volume fell 47% over six weeks. Risk and QA gained visibility into where escalations lagged, which shifts showed response strain, and how alarm patterns related to risk.
“We saw impact across safety, risk management, even equipment maintenance. The depth and breadth of potential here is enormous. We’re just getting started.”
Dr. Lori Westphal, Digital Innovation Manager
Catalyst by Wellstar
Make developing risk conditions Actionable, not just reportable
Schedule a briefing to review your live Risk & QA view
